# My workflow is running and the task is SCHEDULED but it is not being processed

**URL:** https://community.orkes.io/t/my-workflow-is-running-and-the-task-is-scheduled-but-it-is-not-being-processed/47
**Category:** FAQ
**Tags:** conductor-oss, faq
**Created:** [January 2, 2025, 6:34pm UTC](https://community.orkes.io/t/my-workflow-is-running-and-the-task-is-scheduled-but-it-is-not-being-processed/47 "2025-01-02T18:34:35Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![jeff.bull](https://sea2.discourse-cdn.com/flex002/user_avatar/community.orkes.io/jeff.bull/32/3_2.png) [@jeff.bull](https://community.orkes.io/u/jeff.bull)
#### Post date: [January 2, 2025, 6:34pm UTC](https://community.orkes.io/t/my-workflow-is-running-and-the-task-is-scheduled-but-it-is-not-being-processed/47/1 "2025-01-02T18:34:35Z")

</div>

Make sure that the worker is actively polling for this task. Navigate to the `Task Queues` tab on the Conductor UI and select your task name in the search box. Ensure that `Last Poll Time` for this task is current.

In Conductor 3.x, `conductor.redis.availabilityZone` defaults to `us-east-1c`. Ensure that this matches where your workers are, and that it also matches`conductor.redis.hosts`.